As
tour guiding is a practical course which emphacize on practical
knowledge and skills, sharing of practical experience is vital to ensure
knowledge and skills are effectively transmitted. There are no textbook answers
to some of the practical situation faced by a tourist guide, only experience
shared.
Besides
explaining each of the modules (see my previously post), he explained clearly
the course work assessment and examinations. There are 2 ministries overseeing
the tourist guide certification. I am impressed with the professional structure
enforced to ensure the quality and employability of the tourist guides.
In
MOTAC website, it is stated in MOTAC website: http://www.motac.gov.my/en/faqs/140-tourist-guide-course
To be a City
Tourist Guides (can guide tourists in cities throughout Malaysia), one has to:
Attend and pass the
Basic Tourist Guide Course to obtain a city tourist guide licence. The duration
of the course is 500 hours (4-6 months) and it is conducted by tourism training
institutions registered with the Ministry of Tourism and Culture Malaysia.
The
assessment is conducted by 2 ministries. Department of Skills Development http://www.motac.gov.my
or Jabatan Perkembangan Lemahiran (JPK) under the
Ministry of Human Resources (MOHR) and Ministry of Tourism and Culture (http://www.motac.gov.my).
The structure is depicted below:
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PPL (by Dept of
Skills Development)
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1.
Checking of student home work
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2.
Checking of Lecturer’s work
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3.
Checking on Program Director Work
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Written
Test
(Ministry of Tourism & Culture)
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Practical
(Ministry of Tourism & Culture)
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Paper
1 Multiple Choice
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1.
Interview
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Paper
2: Essay Answer
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2.
Commentary based on Slide Showing tourise attraction
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3.
Coach Commentary
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Reviews
of training completion
Students
need to follow a 4-6 months course conducted by a college authorized by MOHR
and MOTAC. As a practical course, course work and proof of works are to be
audited by JPK ‘s PPL. Course work assignments are to be kept in a file / folio
for inspection by PPL.
Examination
On
satisfactory proof that the students have attended at least 90% of the course,
and have completed the assignment and coursework, only will the student be
allowed to proceed to examination conducted by MOTAC. The MOTAC examination
will have 2 parts, written and practical, as depicted above.
Temparary
Tourist Guides
A
probationary badge will be issued to candidates who have successfully passed
the examination by MOTAC. The license will be confirmed 2 years after candidates
have passed the examination and have logged in some minimal hours of practical
works.
